Module Code: SCM5001

Module Title: Operations and Supply Chain Management

Case Report : Drivers of Operational Excellence; Impact of effective operations and supply chain management

You are required to write a case study report, not exceeding 3,000 words, focusing on the impact of operations and supply chain management in an organisation’s quest for operational excellence. You may select an appropriate case from your professional environment, or if this isn’t possible, one will be provided for you. Your report should include:

1. An evaluation of two key drivers of operational excellence.

2. An analysis and evaluation of effective delivery systems, using suitable models and frameworks.

3. Recommendations aimed at enhancing supply chain operational excellence

This assessment will test your analytical abilities, your capability to apply theoretical concepts in a practical context and your capacity to suggest practical improvements within an organisational setting. You will find details of task components and mark allocation which will be used for final mark below.

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