Level 4 module 3 : Communication and Ethics in Health and Social Care

Task: Report and analysis of a video ‘case study’ interaction with a service user in a health and social care setting.

Word length:  Equivalent to 2,500 words 

Report statement:

Report and analysis of a video case study interaction with a service user in health, wellbeing and social care. The report will include an evaluation of communication techniques and the principles of biomedical ethics in context.

VIDEO – Choose from one of the two video case studies:

1. https://www.youtube.com/watch?v=W1RY_72O_LQ
2. https://www.youtube.com/watch?v=qCHHgvlktWQ
3. https://www.youtube.com/watch?v=Hp4PW17U_h8

To meet yours learning outcomes you will need to:  

• Study and analyze one of the 3 video scenarios.
• Use the 5R framework of reflection to make sense of the learning experience.
• Learn the relevant communication theories.
• Discuss health and social care communication strategies.
• Understand the term biomedical ethics and how it applies to health and social care.
• Be able to discuss and critique ethical scenarios within health and social care.
• Understand the principles of ethics in health and social care and apply these scenarios.

Suggested Framework to present 2500 words: 

Cover page

Abstract

• A summary of the whole report including important features, main findings, and conclusions (written last)

Contents

• Add a contents page here, with page numbers.

Introduction

• Context – Outline the importance of understanding key features of a therapeutic relationship and learning by observing others to inform future practice.
• Purpose – Identify the aim of the case study to develop knowledge of communication and ethics.
• Approach – Indicate which theoretical tools are used in the report.

Discussion/Analysis

• Use the 5R framework of reflection (Bain et al., 2002) to produce a critical discussion of the case study video:
• REPORT: A brief description of the communication and ethical issues you observe.
• RESPOND: What questions do you have to further your understanding of a therapeutic relationship and the relevant communication and ethical principles?
• RELATE: Discuss how the case study you observed, relates to your own knowledge and/or experience of a therapeutic relationship. Identify the factors that influence communication
• REASONING: What are the significant factors that underlie the situation? Analyse and evaluate the relevance of theoretical literature on communication and ethical principles to this case study.
• RECONSTRUCTING: Use the theoretical literature on communication and ethical principles that you have learned to discuss your future practice.

Conclusion

• Summarise the learning from each stage of the reflection.
• Identify the key features of future practice.

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